General FAQs

What sets Markaaz apart from other KYB service providers?

With a business Directory that spans over half a billion global records across 200 countries, Markaaz is the only global business identity platform that can collate multiple variants of business data fields into a single, searchable record. 

We match against all name and address variants, together with all legal entity numbering systems, to simplify verification and onboarding for domestic and cross-border entities. 

Unlike other verification companies, which lack comprehensive global data sets, the Markaaz business identity platform includes specialized coverage in key regions across Americas, Europe, and Asia.

We also apply a proprietary data matching algorithm powered by advanced machine learning (ML) to ensure accurate data results within sub-seconds. 

What support options are available if we encounter issues with your business verification service?

If you encounter issues after the initial setup, you can contact your designated account manager, who will work with you to resolve them.

Meanwhile, we encourage you to explore our knowledge library of frequently asked questions (FAQs), which include tutorials to help you navigate our verification solution, as well as the detailed Markaaz Developer Portal, which includes guides and application programming interface (API) references to maximize our verification services. 

Go to the Markaaz Developer Portal

How frequently is your business verification platform updated with new features or improvements?

Our verification platform maintains a rigorous update schedule, with user interface (UI) and user experience (UX) improvements implemented monthly or quarterly and described in detail on the Markaaz Developer Portal. 

We continuously work to improve the availability of real-time data, expanding our coverage to over half a billion businesses globally in 2024. 

Go to the Markaaz Developer Portal

What industries does Markaaz primarily serve?

While there are no limitations on potential use cases across industries, Markaaz primarily serves financial service providers like banks, SMB lenders, insurance companies, and payment networks, as well as Fintechs and retail seller networks.

How secure is the data shared with Markaaz?

Markaaz upholds a firm, company-wide commitment to security, treating it with the utmost seriousness across all aspects of our products, personnel, and data. 

Data shared with Markaaz is protected through advanced encryption standards, both during transmission and while at rest. We store your data with cloud providers that implement top-tier physical security controls and restrict the access our personnel and systems have to your data. 

Additionally, Markaaz operates 24/7 network and security operations centers, supported by our advanced threat detection, logging, and alerting systems. Automated compliance reporting continuously monitors for adherence to our many compliance frameworks.

Read more about Markaaz’s data security protocol here. 

Read more about Markaaz's data security protocol here.

Markaaz Match

What is the Markaaz ID, and what does it refer to?

The Markaaz ID is a unique identifier assigned to each business in the Markaaz platform. It serves as a digital fingerprint, ensuring that every business in our ecosystem is distinctly recognized and easily accessible. This ID is integral to verifying the authenticity and details of a business, facilitating smoother interactions and transactions within our network

How does your business identity verification solution ensure a high match rate?

Markaaz leverages proprietary data matching algorithms, designed by data experts and reinforced with AI/ML, to select the best data elements across global sources and streamline business identity verification at scale. 

We deploy our advanced data matching algorithm to connect variants of each small business data field, including multiple registered addresses, into a single Golden Record. 

Can you describe how your platform ensures accuracy in matching business records during the verification process?

Markaaz leverages cutting-edge technology crafted by data experts to ensure unparalleled accuracy during the verification process. 

Our platform rapidly sifts through over half a billion global records to identify matches for customer business records within just 2 seconds. Unique to Markaaz, our proprietary data matching algorithm can handle minor discrepancies—such as spelling errors or multiple registered addresses—by utilizing advanced AI and machine learning. 

This capability allows us to precisely consolidate data variants and correctly match business records during the verification process. 

What’s the difference between Tax ID and National ID? 

Tax ID refers to identifiers like Employer Identification Numbers (EIN), Federal Employer Identification Numbers (FEIN), or Taxpayer Identification Numbers (TIN), which are issued by the U.S. Social Security Administration (SSA) or Internal Revenue Service (IRS) for tax returns and other tax-related documents. 

National ID refers to country public unique identifiers (UID), such as value-added tax identification numbers (VAT) for countries of the European Union, that are issued both for tax purposes and to recognize the identifying details of the business entity to which the ID has been allocated. 

What does Geo-precision mean in the address information? 

Geo-precision refers to the exact latitude and longitude coordinates of a business location. 

A latitude/longitude precision code is far more detailed than a typical building number, street name, and zone information—such as city, state, and ZIP code—used in standard address information and can represent physical location with greater accuracy. 

What does the Business Indicator refer to? 

The Business Indicator refers to whether an address is a business address or a residential address, such as a suite in a corporate building or a personal home office. 

What are non-matches?

Non-matches are match responses that fall below the specified Match Confidence Threshold for a business entity search. 

The Markaaz Match Confidence Threshold is an analysis of the match confidence level on a scale of 10 (strongest) to 1 (weakest). Non-matches ignore the Match Confidence Threshold and return entities considered to have attributes and tokens of similarity, such as a business operating with a different name (DBA) but with the same registered officers and address. 

What happens if there’s a discrepancy in the matched business records?

Discrepancies are no challenge for Markaaz Advanced Match. Markaaz collates multiple sets of data from numerous sources, including inconsistent business records, and merges them into a single Directory containing a ‘Golden Record’ for every business entity. 

Our proprietary data matching algorithm can standardize data, leverage multiple addresses—including the registered address, physical, mailing, and former addresses—and coordinate multiple attributes to reach a final confident match. With Markaaz, no business is left behind.

How does Markaaz handle international business identity verification?

Markaaz simplifies international business identity verification with an extensive global database that spans 200 countries and counting, including specialized coverage in key regions across the United States, Europe, Japan, Latin America, and Asia Pacific. 

We track country public unique identifiers, such as value-added tax identification numbers, for accurate verification.

Can I adjust the match criteria based on my specific needs?

Yes, you can adjust match criteria to meet your specific needs. 

Match criteria can be adjusted to not get just one perfect match response, but up to 10 entities considered to have attributes and tokens of similarity. In cases where the identity of a business is not obvious, such as a business operating with a different name (DBA) or in industries where business names are heavily populated, you can lower the Markaaz Match Confidence Threshold.

The Markaaz Match Confidence Threshold is an analysis of the match confidence level on a scale of 10 (strongest) to 1 (weakest). The recommended value is 8.4; however, the Threshold can be modified to view entities that may match some, but not all, parameters. 

Additionally, Markaaz provides the option for field-level grades for each entity returned, making it simple for you to identify the commonalities and differences in the searched parameters and returned entities.

Markaaz Firmographic Data

Can you explain how Markaaz collects and updates its firmographic data for businesses?

Markaaz collects business firmographic data from global premium sources, freely available public information, and direct contributions from SMBs, using advanced, proprietary technology to verify and consolidate business records. Firmographic data is updated on a weekly or monthly basis, depending on the availability and nature of the source data.

Where does Markaaz source this information?

Markaaz sources its firmographic data from 65,000+ trusted and authoritative data providers, including public records, government databases, industry directories, and premium proprietary datasets. We also leverage data contributed directly to Markaaz by businesses themselves to ensure the information we provide is comprehensive and current. 

Our proprietary approach to matching, deduping, scrubbing, and triangulation of data results in a high-confidence unique identifier for every business. Our process allows for the most accurate firmographic information, giving you a holistic view of each business you interact with.

What do the industry codes refer to and where do you source this data?

Industry codes refer to the North American Industry Classification System, or NAICS, a standardized system used to classify businesses and industries in North America. Developed jointly by the United States, Canada, and Mexico, NAICS provides a consistent framework for collecting, analyzing, and comparing business data across these countries. 

Businesses are required to report their NAICS code in a variety of contexts, including formation documents, state business documents, federal tax returns, and government reporting, which are then acquired by Markaaz via our network of trusted and authoritative data providers. 

If an international business does not use NAICS, its industry code will be converted to NAICS code on the Markaaz platform. 

Go to the Markaaz Developer Portal

What does an Active business mean?

An Active business name in the firmographic data results indicates that a business is currently operational and legally recognized under the specified name. 

This status confirms that the business is actively conducting operations, complying with relevant regulations, and maintaining its registration with appropriate authorities. 

How do you model the Sales Volume? 

Markaaz offers two Sales Volume models, Sales Volume Precision and Location Sales Volume Precision. 

To forecast the quantity of goods or services sold over a specific period, we gather historical sales data, including quantities sold and any associated revenue, as well as information on market trends and industry performance. We then apply machine learning to normalize the data, handle missing values, and aggregate the data as needed for analysis.

Do you offer UBO verification?

Yes, Markaaz provides Ultimate Beneficial Owner (UBO) data and verification services.

UBO verification helps identify and verify the individuals who ultimately own or control a business. This is crucial for compliance with regulatory requirements, such as anti-money laundering (AML) and Know Your Business (KYC) regulations.

By leveraging comprehensive data sources and advanced verification techniques, Markaaz ensures accurate identification of UBOs, enhancing transparency and reducing risk in business transactions.

Can I request a custom firmographic report tailored to my business needs?

Yes, you can customize firmographic data reports.

Once you’re set up in the Enterprise Partner Portal, you can customize your desired firmographic data groups to include or exclude data points like business legal status, business legal structure, business size, registration date, number of employees, sales volume, and more. Adjust the API code to change or add body parameters, and tailor the firmographic data you receive in response.

Read more on the Markaaz Developer Portal. 

How does Markaaz ensure the confidentiality of the firmographic data it collects?

Markaaz prioritizes the confidentiality of firmographic data by implementing robust security measures across all aspects of our operations. We use advanced encryption standards to protect firmographic data both in transit and at rest. Additionally, we store it with cloud providers that have top-tier physical security controls, limiting access to authorized personnel only.

Read more about Markaaz’s data security protocol here. 

How often is firmographic data refreshed?

Firmographic data is refreshed on a weekly or monthly basis, depending on the availability and nature of the source data.

Business Health

What metrics do you use to assess the health of a business, and how often is this data updated?

Markaaz uses four primary metrics to assess the health of a business:

  • Bankruptcy history: A business has had a bankruptcy in its current or past history.
  • Markaaz Failure Risk Score: A prediction of the likelihood of a business ceasing operations with a loss to creditors within a 12‐month period.
  • Markaaz Credit Risk Score: A prediction of the risk of a business becoming severely delinquent within a 12-month period.
  • Markaaz Global Credit Risk Score: A global data normalization of a credit risk score.

Updates occur in real time or near-real time for several business health metrics, including compliance information and financial metrics. Other data sets, including public records and legal filings, are updated daily to reflect the latest available information for the most informed decisions.

What indicators do you look at to evaluate the health of a business using your verification services?

Markaaz assesses the health of a business by considering multiple factors, such as the company's bankruptcy history and its Failure Risk Score. 

The Markaaz Failure Risk Score evaluates the likelihood of the business ceasing operations with a loss to creditors over a 12-month period, using a scale from 1 to 9, where a rating of 0 indicates bankruptcy. 

We use a variety of firmographic data, public records, and proprietary algorithms to generate a comprehensive risk assessment. Several attributes play into the business risk score that a specific entity receives, including business size.

How do you model the Global Credit Risk score?

The Global Credit Risk Score provided by Markaaz is modeled using a sophisticated combination of financial metrics, payment histories, public records, and proprietary data analytics. Our model integrates various data points, including:

  • Firmographic data: Business age, industry classification, and size.
  • Financial data: Revenue, profit margins, and other key financial indicators.
  • Payment histories: Historical data on payment behaviors and trends.
  • Public records: Information on liens, judgments, bankruptcies, and other legal filings.
  • Proprietary algorithms: Advanced algorithms that analyze and weigh these factors to generate a comprehensive risk assessment.

By combining these elements, the Global Credit Risk Score offers a reliable and nuanced evaluation of a business's creditworthiness and financial stability, aiding in risk management and informed decision-making.

Can you provide the sources you use for this data?

Markaaz collects business health data from credit bureau partners to make this data available to its clients.

How do you handle cases where a business's health metrics are not readily available?

If a company does not have readily available business health metrics, then the data group will have a gray alert icon and still be expandable; however, the data response will be None.

Can I receive alerts if a business's health score changes significantly?

Yes, you can monitor business health scores over time.

Markaaz Monitoring provides monthly business and daily compliance monitoring reports in the Enterprise Portal. You must retrieve the Markaaz ID using Markaaz Match, and add that entity to a portfolio before enabling the Monitoring API. 

Read more on the Markaaz Developer Portal.

Is your risk scoring model customizable for our use case? (Crypto, alternative lender application onboarding)

Yes, the Markaaz risk scoring model is customizable. 

Several attributes play into the business risk score a specific entity receives, including business size and available business health data. Different industries will have different risk scores based on business failure and business credit. 

The Markaaz Business Decisioning API allows you to set custom parameters to your business’s custom requirements. Rather than a one-size-fits-all approach, flexible parameters allow you to apply a set of configurable data rules to assess the unique risk factors of each business relationship. 

This way, you can verify and approve the businesses that you want to work with.

Learn more on the Markaaz Developer Portal. 

Compliance / Monitoring / Risk

Does the compliance API provide information on liens, judgments, and bankruptcy trade lines?

Yes, the Markaaz compliance API provides detailed information on liens, judgments, and bankruptcy trade lines. 

This data is essential for assessing the financial health and legal standing of a business.

By accessing this comprehensive information through our API, businesses can make more informed decisions, mitigate risks, and ensure compliance with regulatory requirements. The integration of this data into your workflows helps maintain transparency and trust in your business relationships.

How does Markaaz help businesses stay compliant with regulations? What kind of monitoring and risk assessment tools do you provide?

Markaaz helps businesses remain compliant in real time with ongoing compliance screenings. 

Markaaz business monitoring tools provide daily updates and alerts for fraud and compliance threats that include: 

  • Anti-money laundering (AML): Track anti-money laundering or financial crime risks.
  • Sanctions lists: Check against several global lists, including Office of Foreign Assets Control (OFAC), UN Security Council, HM Treasury (HMT), and EU sanctions.
  • Law enforcement watchlist: Identify entities of interest to law enforcement agencies for various criminal activities. 
  • Insolvency: Review companies that have been declared bankrupt or insolvent by legal authorities.
  • Politically exposed persons (PEP): Discover connections to individuals holding prominent public positions that are associated with corruption or financial crime risks.
  • Adverse media: Monitor negative mentions in media due to controversies, illegal activities, or questionable conduct.

Markaaz offers the most rigorous AML checks on the market today, screening against all global watchlists, sanctions, PEPs, and adverse media databases. We run daily checks of your customer records against all global sanctions lists, enable automated AML monitoring alerts, and provide daily reports to help you remain compliant with regulations.

What specific regulations does the Markaaz service help businesses comply with?

The Markaaz business identity platform helps businesses comply with several critical regulations, including anti-money laundering (AML) and Know Your Business (KYB) rules. 

With real-time alerts, Markaaz AML and KYB compliance services check against global directories, including Office of Foreign Assets Control (OFAC), UK HM Treasury (HMT), UN Security Council, EU sanctions, and politically exposed persons (PEPs) lists daily. 

The U.S. Securities and Exchange Commission (SEC) and Federal Trade Commission (FTC), Financial Action Task Force (FATF), EU, the UK, and other jurisdictions are enacting stricter KYB requirements. Entering into contracts with non-AML-compliant companies may unknowingly facilitate money laundering or criminal financing. 

Markaaz’s advanced compliance solutions ensure all regulatory bases are covered, and that your business remains updated as regulations evolve. 

How does Markaaz handle real-time monitoring for high-risk activities?

Markaaz runs daily checks of your customer records against all global sanctions lists and provides daily updates and alerts. 

 Continuous monitoring even after onboarding enables the early detection of high-risk activities that may impact risk profiles. This includes screening against watchlists, identifying new affiliations, and flagging adverse media reports in real time or near-real time. 

Can I integrate your risk assessment tools with my existing systems?

Yes, our hassle-free API setup shares risk assessment and compliance data directly into your systems.

Our APIs provide a direct line to the Markaaz Directory. They automatically return up to 70 data elements in under 2 seconds for efficient, fast, and scalable risk assessment and business monitoring on large-batch customer files.

Pricing

What are your pricing structures? Are there different tiers based on the size or needs of a business? If so, can I upgrade or downgrade my pricing tier at any time?

With Markaaz, you only pay for the data you need. Pricing is based on the number of business records and the contracted type of data and service. 

  • Data flexibility: Select the data you need across firmographic, business health, and compliance data. 
  • Service flexibility: Bundle verification, decisioning, and monitoring services together for greater cost-efficiency. 
  • Customized flexibility: Markaaz can tailor our services, bundles, and pricing for your organization's unique needs. 

You will be charged at your contracted rate every time a match is attempted; however, if no match is found, you will not be charged for any contracted data groups. If a match is found, you will be charged for the match attempt and the data groups you’ve contracted for.

Admin users can update contracted data groups, which can impact pricing for your organization. 

Is your pricing structure differing according to your integration options?

Markaaz offers a la carte pricing, so you only need to purchase the data you need. We have separate prices for verification, firmographics, business health, compliance, and other data components. 

Our pricing generally falls within the single-digit dollar range per business record. The cost increases with the amount of data, with more data landing in the higher end of the range and less data placing you in the lower end.

Integration Options

What integration options are available?

Markaaz has developed customizable API suites to power real-time business identity verification and onboarding decisioning. Our APIs provide a direct line to the Markaaz Directory. 

Available languages include:

  • C
  • C#
  • C++
  • Clojure
  • Go
  • HTTP
  • Java
  • JavaScript
  • JSON
  • Kotlin
  • Node
  • Objective-C
  • OCaml
  • PHP
  • PowerShell
  • Python
  • R
  • Ruby
  • Shell
  • Swift

How soon can I expect to be onboarded with your solution? 

Markaaz customers are typically onboarded with our services within two weeks.

What level of technical support is provided during the integration process?

You will be assigned a dedicated Markaaz staff member, who will work with you during the integration process. 

The Markaaz onboarding team also works closely with the support team on getting new clients up and running throughout this process via Slack.

Can I test the integration in a sandbox environment before going live?

Yes, the Developer Portal provides access to the sandbox environment and allows familiarization with the Markaaz API service.

The sandbox environment limits the number of API calls that a trial user can make, and certain premium features in the Decisioning and Monitoring Suite are disabled. However, the response data returned by the sandbox APIs comes from the production Markaaz Directory of over half a billion global businesses.

Learn more about the sandbox environment here.

Data

How often is data updated?

Markaaz ensures that our data is kept up-to-date through continuous and regular updates. The frequency of data updates varies depending on the type of data and its sources:

  1. Real-Time Updates: For critical data points such as compliance information, and financial metrics, updates occur in real-time or near real-time to ensure the highest level of accuracy and relevance.
  2. Daily Updates: Certain datasets, including public records and legal filings, are updated daily to reflect the latest available information.
  3. Periodic Updates: Firmographic and demographic data may be updated on a weekly or monthly basis, depending on the availability and nature of the source data.

By maintaining a rigorous update schedule, Markaaz ensures that you always have access to the most current and reliable data, enabling you to make informed and timely business decisions.


What access methods are available?

Direct API integration, secure batch file processing and web-based No-code Portal

Is your credit risk information tradeline credit only?

No, Markaaz offers a comprehensive range of credit risk information derived from collated financial metrics, including payment history, bankruptcy records, and public records such as liens, judgments, and other legal filings. 

We apply proprietary algorithms to analyze and weigh these factors to generate a comprehensive risk assessment.

Addresses can be tricky to verify. How does Markaaz handle address verification to ensure accuracy?

Complex address verification is no problem for Markaaz. 

Markaaz collates addresses from 65,000+ trusted and authoritative data sources, including public records, government databases, industry directories, and premium proprietary datasets. 

Our proprietary data matching algorithm then connects variants of each address, including registered, physical, mailing, and former locations, together with all legal entity numbering systems, to coordinate a final confident match. 


How do you handle discrepancies in data between multiple sources?

Discrepancies are no challenge for Markaaz business identity verification and address verification solutions. 

Markaaz aggregates public and premium records across multiple sources, including inconsistent business records, and uses advanced data matching to connect the variants of each small business data field into a single dataset known as a Golden Record. 


What data privacy measures are in place to protect sensitive information?

Markaaz upholds firm, company-wide data privacy measures across all aspects of our products, personnel, and data. 

Sensitive information shared with Markaaz is protected through advanced encryption standards, both during transmission and while at rest. We store your information with cloud providers that implement top-tier physical security controls and restrict the access our personnel and systems have to your data. 

Additionally, Markaaz operates 24/7 network and security operations centers, supported by our advanced threat detection, logging, and alerting systems. 

Read more about Markaaz’s data privacy measures here. 

Does Markaaz do fuzzy logic to determine its match grades?

Yes, Markaaz leverages fuzzy logic to help in modeling complex systems where traditional binary logic might fall short.

For instance, Markaaz assigns an A grade if all the tokens or components of an address match perfectly. If one token fails, we assign a B. If there is a similarity but not a perfect match with some tokens, we assign a C. If nothing matches, we assign an F.

Our match grades are not able to easily match a five-digit zip to a nine-digit zip+4, even when the first five digits match.

Markaaz has scheduled a solution for this issue on our roadmap and will address it soon.

In the meantime, you can place a request with your email address and issue description through our Support Center, and a member of our support staff will respond as soon as possible.

Do you store SSN information? 

Markaaz does not store SSNs. We do have EINs on file for matching purposes but do not match on SSNs.


How many addresses do you carry in your firmographic information? 

We carry up to three addresses for each entity in the Markaaz Directory. Address 1 is reserved for the primary operational address, Address 2 for the registered address, and Address 3 for any secondary or auxiliary address.

It's crucial to include all three addresses, as each serves a specific purpose depending on the use case. For example, you might need the primary operational address for sending a check or shipment, while the registered address is used for official correspondence. The secondary address may include additional details from the postal service or be used for items like a lockbox. 

How do you know whether the Markaaz address is actually assigned to the company accurately?

Markaaz leverages a multitude of different sources that we vet carefully and thoroughly. Additionally, we have feedback loops with all of our sources so that we can ensure the accuracy of our data.  

Markaaz utilizes multiple sources for the same businesses—and that’s how we stack our data, attribute by attribute—so that our Golden Record is built off the most accurate data.

If an input address matches Address 1 for your first address, and City matches a second address, how can you reflect quality? 

Match grades reflect the quality of matching to one of our addresses, not to pieces of multiple addresses.